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However, upon restarting my PC, the touch screen still does not work. I am able to use the touchscreen when doing the diagnostic in the UEFI mode.

To both my relief and confusion, this worked. I completed every step, including the UEFI Diagnostics where you use the touchscreen to press and slide the squares.

As I looked into the device manager, the touch screen driver was nowhere to be found.įrom there, I went to this video by HP which explained step by step what to do. Upon restart, touchscreen still did not function. I found aforementioned video guide that said to disable it, and restart PC. It was still enabled, which confused me because it clearly was not working. I viewed the hidden drivers, and found the touchscreen driver. I then learned how to go into "Device Manager" and actually see all the drivers my PC has available. The longer version: I was installing drivers from a third party, and after I restarted my PC my touchscreen no longer worked. I lack the driver, and I need that in order to move forward. For the past week I've been trying every guide and every video available to re-enable my touch screen. I was informed that my PC would redownload the touchscreen driver, and it did not.